Communication

Contacting Your Instructor

 

During Office Hours

During my on-campus office hours the best way to contact me is by walk-in, while during my online office hours the best way to contact me is via Skype. We can also use Google Hangout for group chats.

Outside of Office Hours

Outside of office hours, the best way to contact me is via email or Slack, even if it is to schedule an appointment.

I will check my email and Slack daily — often a few times a day Monday-Friday — and will respond as I can.

Please give me a full 24 hours to respond. If after 24 hours you have not heard from me, assume that I did not receive your message and feel free to send a follow up. If I haven’t responded in less than 24 hours, assume that I have not been able to check my email and I will respond as soon as I can.

Class-related emails should be considered a form of professional communication. Please use an appropriate, informative subject heading, a professional salutation or greeting, and sign off with your first and last name.

If you are looking for me to provide you with specific information or are asking me to perform a specific task for you, please state that upfront. You can offer an explanation or context in the following paragraph(s)

General Questions and Slack

Outside of class, the best and fastest way to get answers to general questions regarding assignments, course policies, etc. is to post such questions to the appropriate forum in Slack. (By general questions, I mean the kinds of questions you might ask in class rather than personal questions such as “What’s my grade?” or “Why didn’t I get an ‘A’ on this assignment?” Personal questions should be asked, in person, via email, and/or discussed via Skype.)

I request that general questions be asked via Slack because these are the kinds of questions that are of interest to multiple students if not the entire class.